Workforce Diversity: A Catalyst for Enhanced Performance in University Setting
Keywords:
Diversity, Organization, PerformanceAbstract
Workforce diversity is a cornerstone as it helps the organization to work effectively and efficiently. With globalization, diversity has become a strategic imperative in organizations. It has increased to a great extent. The current study investigated the nuanced impact of primary dimensions of diversity and workforce on the organizational performance in the universities of Lahore. A survey questionnaire was administered using 5-point Likert scale to gather data from 150 employees which was analyzed on SPSS. The findings indicated that workforce diversity has a positive impact on the performance of an organization along with the primary dimensions i.e. gender, age and ethnicity that were also found to be positively correlated to organizational performance. The regression analysis findings from University A and University B suggested a positive but weak correlation between workforce diversity and organizational performance: R² = 2.7%, respectively, R² = 5.9%. Diversity is only one factor that can contribute to strong performance, with the findings indicating that it pales in comparison with leadership style and knowledge management. This study critically contributes to the research literature in Pakistan by bridging the gap and studies repercussions of workforce diversity in education sector.
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